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Products returns
You have 14 days after delivery to return a product that does not suit you, no questions asked.Any shipping and return costs will then be at your expense.
Only the price of the product(s) purchased will be refunded.
In the event of an exchange or refund, please inform us by telephone on 00 33 (0) 1 73 43 54 85 or by e-mail : [email protected] and return the item at your expense in its original packaging, intact, accompanied by all possible accessories, instructions for use and documentation at the following address:
datch.fr - Retour
99 Boulevard Henri Barbusse
78800 Houilles - France.
Items returned incomplete, damaged, damaged or soiled by the Customer are not taken back.
We undertake to reimburse you within a period of less than or equal to 15 days after receipt of the products in our premises.
Reimbursement/refund will be made on the credit card used to pay the order or by bank transfer (please provide your banking details) or, at the customer's choice, by a voucher that can be used on www.datch.fr .